Excellence means doing your best at whatever you do. Doing your best requires competence. But that competence doesn’t come without effort. As Olympic swimming medallist Mark Spitz put it, “We all love to win, but how many people love to train?” Excellence calls for discipline and character. Excellence is enhancing your own abilities and competing with yourself. It is about becoming passionate and enthusiastic about your work and displaying the highest of standards at all times.
Ordinary people, when confronted with a challenge, ask, “Can I do it?” Extraordinary people, who pursue excellence as a pattern, ask, “How can I do it?” The difference between excellence and mediocrity is the power driving the single word “how”, and that word is available to all of us at every moment. Excellence is not an act but a habit. Many of us do things unconsciously most of the time. So, once we form the habit of striving for excellence, it becomes second nature, and we pursue excellence unconsciously.
People who strive for excellence are not fearful of change or challenges but will make things happen despite all odds. Excellent people always do their best and are impeccable about keeping their word.
In the corporate world, quality is often described as “free from defects”. To us, quality also means providing customers with the products and services they want, the way they want them —with no hassle and no errors. Excellence means that we do all this to an extraordinary degree. So, when we speak of quality, we are also speaking of excellence.
DISCLAIMER : Views expressed above are the author's own.